Frequently Asked Questions (FAQ)

To get a free trial, go to the special page and follow the simple steps to sign up for the trial period. At the final stage, you will need to complete a quick registration. After that, the trial proxies will automatically appear in the client panel immediately after authorization.

As part of the test, you will receive datacenter proxies with a random list of IP addresses for 60 minutes. The option to choose the plan, country, and number of proxies is available in the paid version of the service.

The differences between these types of proxies are mainly related to how they work and how resources are distributed.

• Datacenter proxies are provided to multiple users but with carefully managed resource allocation. The more proxies included in a package, the higher the bandwidth and the greater the number of allowed simultaneous connections. This approach eliminates overloads, ensures stable performance, and maintains an even load on the service.
  The proxy list in this plan is automatically generated from IP addresses belonging to different subnets within the selected country or region. This makes the plan a universal solution — it is ideal for both everyday tasks and more specific scenarios.
  Datacenter proxies are suitable for most users who value stable proxy performance, scalability, and a wide range of IP addresses.
• Private proxies are essentially the same as datacenter proxies, but they are provided exclusively for a single user. You gain full control over each dedicated IP address. All traffic passes only through you, completely eliminating any overlap with other clients.
  This plan includes fewer subnets and IP addresses than the datacenter proxy plan, but it offers maximum isolation and complete control over the connection.
  Private proxies are ideal for personal use or for managing accounts where IP uniqueness and the absence of shared traffic are essential.
• ISP proxies use IP addresses assigned by real Internet Service Providers, which allows them to appear as regular user connections. At the same time, the servers themselves are physically hosted in data centers, ensuring high speed, stability, and reliability. This architecture is an industry-standard approach for ISP proxies: the IPs are registered within provider networks, while the infrastructure is located in professional data centers. All ISP proxy providers, including us, operate using this exact model.
  These proxies are ideal for tasks where reliability and a high level of IP trust are essential: public data scraping, web service testing, ad verification and SEO monitoring, managing multiple accounts without overlap, as well as automating business processes that require high-quality IP addresses.
• Rotating proxies operate on a completely different principle. Instead of a fixed list of IP addresses, you gain access to special ports. Each request through such a port returns a new IP address, and the rotation happens automatically — every request is served via a unique proxy.
  For example, when opening a web page on any site, multiple parallel requests may be made to load various elements — images, fonts, scripts. A single thread can initiate 30–50 parallel connections, each receiving its own unique IP address. This ensures a high level of anonymity and excellent scalability.
  Rotating proxies are ideal for web scraping, data collection, and other tasks where high speed and frequent IP address changes are crucial.

Proxies under the selected plan are issued automatically immediately after payment. If you encounter any issues with payment or receiving your proxies, please contact our support team.

All proxy servers operate using the fourth version of the Internet Protocol — IPv4.

All proxies support connections via the HTTP, HTTPS, and SOCKS5 protocols. You can choose which protocol to use for your connection.

Proxies support authentication by IP address binding as well as by username and password. However, username/password authentication works only in combination with IP address binding.

Yes, you can. However, if your primary authentication method is IP address binding, you will need to log in to the client panel and update the IP binding each time your IP changes. This can also be done automatically via the API available on each plan’s page.

If you use username and password authentication and your IP changes slightly within the same subnet, access to the proxy will still be maintained. In this case, the system recognizes it based on IP binding within the specified address range.

Without authentication (password-free access):

• HTTP — port 8085
• HTTPS — port 8444 (connection via DNS:port instead of IP:port)
• SOCKS5 — port 1085

With username/password authentication:

• HTTP — port 8080
• HTTPS — port 8443 (connection via username:password@DNS:port instead of username:password@IP:port)
• SOCKS5 — port 1080

No. When placing an order, you can only choose the proxy country and the number of IP addresses in the package. All other parameters are determined randomly by the system.

At the moment, the shared proxy pool contains over 500 Class C subnets, and this number is constantly growing. The list of IP addresses is always generated automatically in random order — it cannot be selected manually. For each proxy package, the system generates a unique list of IPs with different subnets and non-sequential address ranges.

No. Each package is assigned a unique list of IP addresses, generated randomly from the pool of available proxies.

All proxies are static — they operate for the entire rental period and do not require daily replacement.

If desired, you can refresh the list once every 8 days, but this is not mandatory.

Speed depends on many factors, including the location of the proxy server and the resource you are working with. However, all our proxies are connected to channels with a bandwidth of at least 100 Mbps.

No, the amount of internet traffic is not limited — you can use any volume of data within reasonable limits.

The minimum rental period is 30 days. After that, you can extend it for 30, 90, or 360 days at your discretion.

Proxies operate reliably throughout the entire rental period. We use modern equipment and provide maintenance by experienced specialists, ensuring their continuous performance.

All proxies are deployed on the Linux operating system.

All our proxies belong to the Data Center category. Residential proxies are not available in our pool, and we do not offer them for sale.

IPv4 proxies are compatible with any websites and software. To ensure there are no restrictions from a specific resource, we recommend first using a trial period or selecting the minimum plan.

1. Log in to the client panel.
2. In the top menu, open the «Services» tab and go to «My Services».
3. In the list, find and open the service with the status «Active». On its page, specify the IP binding (the IP address from which you will work with the proxies — you can check it at whoer.net) and click «Set».
4. Review the settings, choose the required parameters, and download the proxy list as a «TXT» or «CSV» file.

The authentication details (username and password) are listed on your plan’s page — above the «IP Binding» field.

To access this page:

1. In the top menu of the client panel, select the «Services» tab and open the «My Services» section.
2. In the list of services, click on the one with the status «Active».

Proxies may stop working for two main reasons:

1. The IP binding in the client panel is set incorrectly.
2. The connection port is specified incorrectly during configuration.

How to fix the issue:

1. Check and update the IP binding: Go to your plan’s page, enter the current IP address from which you will be using the proxies, and click the «Set» button.
2. Verify the ports you’re using: For proxies with passwordless access, use port 8085 (HTTP), 8444 (HTTPS, connection via DNS:port instead of IP:port), or 1085 (SOCKS5). For proxies with username and password authentication, use port 8080 (HTTP), 8443 (HTTPS, connection via username:password@DNS:port instead of username:password@IP:port), or 1080 (SOCKS5).
3. If the proxies were working previously but stopped: Your IP address may have changed. In this case, simply log in to the client panel, open your plan’s page, and update the IP binding. The proxies will become available within 5–10 minutes after the update.

Proxies become available within 5–10 minutes after setting up IP binding. The easiest way to verify their functionality is to configure a connection to a password-free proxy via:

• Port 8085 — for the HTTP protocol
• Port 8444 — for the HTTPS protocol (connection via DNS:port instead of IP:port)
• Port 1085 — for the SOCKS5 protocol

We recommend using the Mozilla Firefox browser, as it allows flexible proxy configuration without additional tools.

Our proxies are accessible only from the IP address specified in the IP binding settings in the client panel. Since proxy checkers do not have access to our infrastructure, they cannot accurately determine proxy functionality. To test a proxy, configure it in your browser and open any website.

By default, each proxy package is bound to a single IP address. You can use proxies from different IP addresses only if they belong to the same range (subnet). In this case, access is determined by IP binding.

The multi-IP binding feature has already been implemented in the service and will become available in an upcoming update. At the moment, it is handled manually through customer support.

After your purchase, please send us the list of IP addresses you would like to bind to your package. We will forward the request to our technical team and notify you once it has been completed.

Please note: if you use this feature, it is not recommended to update the IP binding via your plan page in the client area, as doing so will reset the priority of the previously added IP addresses.

Sometimes the same proxy may appear with different geographic locations on different IP-checking websites. This is not a proxy error but rather a feature of the services you are using for verification.

We provide only our own datacenter proxies and assign their country designation ourselves. For data verification, we use reliable sources:

• RIPE
• IP2Location
• MaxMind

Each IP-checking service obtains geolocation data from its own sources and updates its databases at different intervals. Some update regularly, while others may do so only once a year or even less frequently, which leads to discrepancies in results.

For the most accurate geo verification, we recommend using the services listed above, as their databases are updated most frequently and reflect the most up-to-date information.

The proxy list can be refreshed once every 8 days. A countdown timer is displayed on your plan’s page. When it reaches zero, it will be replaced with a button that allows you to generate a new proxy list.

1. The API key is your client panel username and password encoded in Base64 format.
2. Go to www.base64encode.org and enter your credentials in the following format: username|password. Note: use the | symbol to separate the username and password.
3. After encoding, you will receive a string — this is your API key.
4. Go to the API functionality page, paste the generated key, and use the available methods.

On your plan’s page, there is a «Request Cancellation» button. This feature allows you to terminate your current active plan, and the funds for unused days will be automatically refunded to your account balance in the service. A plan can be canceled no more than once every three days.

After cancellation, you can select and purchase a new plan using the funds from your balance — either partially or in full to pay for the new service.

If the proxies do not meet your expectations, you can request a refund within 24 hours of purchase. To do so, contact our support team — we will promptly review your request and issue a refund.